CustomBuilds
Security and trust

Your ambitions, protected by enterprise-grade security.

Market leaders cannot afford compromise. CustomBuilds is designed to safeguard your data, your brand and your customers at every layer of every build.

24/7
Continuous security monitoring
In transit
And at rest: data encryption
Role-based
Access controls across the platform
Least privilege
Default for every connection
Our posture

Security is not a feature we add. It is how we build.

Every CustomBuilds environment is created with protection in mind from the very first moment. We apply disciplined practices across data handling, identity, monitoring and response, and we hold ourselves to the standards our most demanding enterprise clients expect. The platform is designed to support your compliance requirements, including programs aligned with SOC 2, GDPR and HIPAA expectations.

Data protection

Your information is encrypted in transit and at rest, and handled only for the purposes you have authorized.

Access you control

Granular roles, approvals and single sign-on options put you in command of who sees and changes what.

Always watching

Continuous monitoring and alerting help us detect unusual activity early and respond decisively.

Safeguards

Layered protection for every build and every byte.

Strong authentication

Multi-factor authentication and enterprise single sign-on help keep accounts in the right hands.

Granular permissions

Define roles by team, build and function so people have exactly the access their work requires.

Activity history

A clear record of key actions across your workspace supports internal reviews and accountability.

Secure by default builds

Every website, app and agent ships with protective configurations and security best practices applied.

Incident readiness

Documented response practices and clear communication commitments if anything ever requires attention.

Privacy by design

We collect only what is needed, respect consent preferences and support data subject requests.

Our practice

How we keep security sharp over time.

01

Design

Security considerations are built into planning for every feature and every client build.

02

Verify

Changes are reviewed and tested before release, with particular care around sensitive data.

03

Monitor

Systems are watched continuously, with alerts routed to people empowered to act.

04

Improve

Findings from reviews, testing and client feedback feed directly into our roadmap.

For security and compliance teams

Everything your review needs, without the runaround.

Enterprise clients receive a dedicated path for security due diligence. We work alongside your security, legal and risk teams to answer questions clearly and keep your rollout on schedule.

  • Security documentation available under confidentiality
  • Support for security questionnaires and due diligence reviews
  • Data processing terms for qualifying engagements
  • Configurable data retention and deletion options
  • A named contact for security matters on Enterprise plans
Command Center
Pipeline
+218%
CAC
-41%
Velocity
3.4x
All builds liveUpdated just now
Proof

Leaders don't take our word for it. They take the results.

“Our security review is usually where projects go to die. CustomBuilds came prepared and we were approved in record time.”
MTMichael TurnerChief Information Security Officer, financial services group
“Granular roles let us open the platform to regional teams without losing control of the brand or the data.”
SLSofia LindqvistDirector of IT, multinational consumer goods company
“They treated our patient-facing build with exactly the seriousness it required.”
DHDr. Helen ParkChief Digital Officer, specialty care provider
Questions

Everything you need to decide with confidence.

Is my data encrypted?

Yes. Data is encrypted in transit and at rest across the platform and the builds we deliver.

Do you support single sign-on?

Single sign-on is available on higher plans and for Enterprise engagements, alongside multi-factor authentication for all users.

Can CustomBuilds support our compliance obligations?

The platform is designed to support your compliance requirements. Our team will walk through your specific obligations during onboarding or your confidential audit.

How do I report a security concern?

Contact our security team through the contact page. Every report is reviewed promptly and handled with care.

Do you use my data to serve other clients?

No. Your business data is used to deliver your services, and confidentiality is a core commitment of every engagement.

Let’s build your legacy

Build boldly. We will guard the gates.

Start free with confidence, or request a confidential audit and bring your security team into the conversation from day one.

Confidential by default · Engagements from $5,000 · Priced per scope